Support Paths

We provide support for the developer platform through a number of channels, depending upon the nature of your issue or question.

If you...Then...
Have a question about an API, Tool, or code you are working on

Search, then, post to the forums.

We also monitor D2L Q&A on StackOverflow (please tag your question with Desire2Learn so our contributors will see your post).

Have identified a candidate defect or an LE configuration issue preventing you from using the Valence development platformIf you are a D2L client, you can ask your organization's Approved Support Contact to report this defect to the D2L Help Desk; if you are a D2L partner please report this defect to your D2L Partner Manager.
Want to submit a product idea or feature requestIf you are a D2L client, you can submit an idea to the Product Ideas Exchange. (A login for the client area of the Community LE is required to access PIE. Your organization's Approved Support Contact should have access via their Brightspace Community account.) You can also post a link to your idea in the forums to encourage others to upvote it.
Want API examples or samplesCheck out the blog and GitHub account.
Have a question about our D2L Partner ProgramVisit our Partner Program home page, or if you're already a partner, email your D2L Partner Manager.
Have other questions about Valence not addressed by the previous resourcesEmail the Valence inbox.

Technical Questions Forum

QuestionUpdate existing grade to update CategoryId

Ron Kerkenaar  -  2 Replies  -  35 hours ago

QuestionModify topic release conditions programmatically

Ron Kerkenaar  -  0 Replies  -  41 hours ago

QuestionValence call to export course

Damon Brantley  -  2 Replies  -  4 days ago

QuestionHow to create an assignment using valence

Damon Brantley  -  1 Reply  -  9 days ago

QuestionHow can I hide a grade items through the API?

David Wolever  -  9 Replies  -  4 days ago

QuestionPut Grade Via API

Aaron Axelsen  -  5 Replies  -  8 days ago

QuestionInsertStuff iframe resizing

Michael Harrison  -  2 Replies  -  2 weeks ago

DiscussionHow best to update a topic

Damon Brantley  -  9 Replies  -  2 weeks ago

QuestionUsing the D2L Wysiwyg HTML editor

Andrew Stokoe  -  3 Replies  -  9 days ago

DiscussionWhy no open source API library?

Hugh Gleaves  -  5 Replies  -  2 weeks ago
Load More

Viewed 5,831 times